Chaser vs Kolleno in 2026: features, pricing and alternatives

Facts checked June 2026.

Chaser and Kolleno are both UK-built tools for getting invoices paid, and they’re often shortlisted together. They have plenty in common: both automate chasing and both offer payment solutions. The difference is breadth and team setup. Chaser is a focused credit control tool, built for slightly smaller teams that mainly want to chase invoices, assess credit risk and escalate to debt collection where required. Kolleno is slightly broader: alongside collections and payments it also handles invoicing and reconciliation, as well as team collaboration features that suit larger finance functions. This guide covers who each tool is for, what 2026 pricing looks like, and a lighter alternative for smaller teams. It’s part of our full guide to choosing credit control software.

Summary

• Pricing: Chaser publishes turnover-based plans from £199/month. Kolleno charges per user from £650/user/month.
• Best fit for Chaser: pick Chaser if your main job is focused credit control, you need credit checking and revenue forecasting, and you value a built-in route to debt collection.
• Best fit for Kolleno: pick Kolleno if you want invoicing and reconciliation alongside collections, or you have a larger finance team that needs to collaborate in one platform.
• Best fit for a UK small business: if you’re on Xero and the main focus is chasing unpaid invoices, both can be more than you need. Trove starts at £50/month on fixed pricing with a 30-day trial.

Chaser vs Kolleno target customers

Chaser and Kolleno overlap because both help you collect what you’re owed and both are UK-based. The difference is the geography of customers, size of business each is built for and the breadth of the job it’s trying to do.

Chaser

Sample logos (source: Chaser website, June 2026)

Chaser’s customers tend to be UK companies of roughly 100 to 200 employees, across traditional industries like FMCG, media and recruitment. Chaser has moved upmarket in recent years, but its focus stays narrow and its entry plan is still within reach of smaller businesses. The core pitch is simple: connect to Xero or QuickBooks, set up a reminder sequence, let customers pay through Chaser Pay, and escalate to debt collection if reminders don’t work.

Kolleno

Sample logos (source: Kolleno website, June 2026)

Kolleno is built for mid-market and enterprise finance teams that want to run more than collections from one platform. Its customers are more international with a sizable US chunk and its own positioning targets CEOs, CFOs, credit and revenue controllers and finance managers. It serves a broad set of industries - tech, manufacturing, insurance - and the pull is completeness: alongside collections and payments, Kolleno also issues invoices and reconciles them.

The short version: Chaser is a more focused credit control tool that pulls your invoices from another tool. Kolleno is a broader platform built for larger finance teams that want to collaborate across invoicing and collections in one place.

Chaser vs Kolleno feature comparison

Both tools do the core elements of credit control: chasing unpaid invoices via automated reminders. Beyond that, each one’s feature set has a different focus.

Chaser

• Payments via Chaser Pay. Customers can pay directly from a reminder through Chaser Pay, so there’s a clear route from chase to payment.
• Debt collection pathway. If reminders don’t work, Chaser has a built-in escalation route, including access to a credit control specialist who works within your brand and a no-win-no-fee debt collection service, without leaving the platform.
• Credit checks and early payment discounts. Higher-tier plans add credit checking to assess new customers, and Chaser supports early payment discounts to nudge customers to pay sooner.

Kolleno

• Invoicing, payments and reconciliation. Kolleno takes payments like Chaser does, but it goes further: it also issues invoices and reconciles payments against them, so more of the receivables cycle lives in one platform.
• Team collaboration. Kolleno leans on shared workspaces and defined roles so a finance team, and sometimes sales and account teams, can run collections together. That collaborative setup is a real difference from Chaser’s more single-operator feel.
• Handling difficult collections. Dispute management and credit risk management are core features, aimed at businesses where bad payers are a recurring problem.
• AI agents and enterprise structure. A multi-agent feature set suggests actions and analyses payment behaviour, alongside 24/7 support and multi-entity, parent-child billing for complex customer hierarchies.

In a nutshell: pick Chaser if the job is focused credit control done well, with a clear escalation path when invoices go unpaid. Pick Kolleno if you have a more complex setup in-house and require one platform your whole finance team can work in together.

Chaser vs Kolleno pricing

The two price very differently. Chaser publishes turnover-based plans starting at £199/month, with a 10-day free trial. Kolleno charges per user, starting at £650/user/month with no published trial. For the full breakdown of what each costs and what the pricing structure tells you, see our Chaser and Kolleno pricing comparison.

Alternative to Chaser and Kolleno

There are two common reasons to look elsewhere: the price is built for a bigger business than yours or you don’t need such a fully-featured platform. If you’re a UK small business that just wants to get invoices paid, both can be heavier than the job requires.

In that case, Trove is a lighter alternative. Here’s the quick tour.

Trove target customers

Trove works with small and mid-sized businesses with turnover up to around £30 million, across the UK, Australia, New Zealand, Canada and the US. Its customers tend to use Xero, FreeAgent, NetSuite and Stripe, and many have a small finance team, or no finance team at all, with the owner still doing the chasing.

Trove features

Trove is a focused product that does one job: collect unpaid invoices. It can:

• Send invoice reminders on your schedule, from your own email domain
• Run per-customer reminder sequences and pre-due-date reminders
• Calculate and raise UK late payment fees automatically
• Onboard unlimited users across your team

Trove deliberately doesn’t try to be a finance operations platform. It doesn’t do payment reconciliation, accounts payable, e-invoicing or in-house debt collection. If you need those, Chaser or Kolleno will serve you better.

Trove pricing

Starts at £50/month (fixed, no turnover limit), with a top tier at £285/month for multi-entity needs and NetSuite or Dynamics integration. Because pricing is fixed rather than scaled to your size, the cost doesn’t climb as your turnover grows or you add team members.

Feature comparison

Here’s how the three compare side by side.

Feature	Chaser	Kolleno	Trove
Pricing starts at	£199/month	£650/user/mo	£50/month
Invoice reminders	✅	✅	✅
Sends via your domain	✅	✅	✅
Take payments	✅	✅	-
Issue invoices / e-invoicing	-	✅	-
Debt collection pathway	✅	-	- (refers)
Credit checks / risk	✅	✅	-
Dispute management	-	✅	-
Payment reconciliation	-	✅	-
UK late payment fee automation	No mention	No mention	✅
Xero, QuickBooks, FreeAgent	✅	✅	✅
NetSuite, Sage, ERPs	✅	✅	✅
Free trial	✅ 10-day	-	✅ 30-day

In summary

Where Chaser is stronger

Debt collection. Chaser’s built-in escalation to a credit control specialist and a no-win-no-fee debt collection service is its distinctive feature, and Kolleno doesn’t push this.

Focused credit control for smaller teams. Chaser concentrates on chasing and collections rather than running your wider receivables, which makes it simpler to set up and run for a smaller or leaner team. Its entry price is also far below Kolleno’s per-user model.

Where Kolleno is stronger

Invoicing and reconciliation. Both tools chase and take payments, but Kolleno also issues invoices and reconciles them alongside dispute management and credit risk. If you want more of the receivables cycle in one platform, that’s its advantage.

Team collaboration. Kolleno is built for finance teams working collections together, with shared workspaces and roles. Chaser is more geared to a single operator or a small team.

Where Trove is stronger

Focus. Trove does one thing - automate the collection of unpaid invoices - and is priced accordingly.

Value and fit. Trove starts at £50/month on fixed pricing, sends reminders from your own domain, runs per-customer sequences, and automates UK late payment fees. For a UK small business on Xero that has outgrown built-in reminders but doesn’t need a finance operations platform, it’s the natural fit.

Which should you choose?

Choose Chaser if:

• Your main job is focused credit control and chasing
• You’re a relatively small or lean team
• You occasionally need a built-in route to debt collection
• You want an accessible entry price and mostly published pricing

Choose Kolleno if:

• You want invoicing, payments and reconciliation alongside collections
• You’re a larger finance team that needs to collaborate in one platform
• Dispute management and credit risk are central to how you collect
• You’re comfortable with per-user pricing and a sales-led onboarding

Consider Trove if:

• You’re a UK small business on Xero, FreeAgent or Stripe
• You want fixed pricing that doesn’t scale with turnover or headcount
• You want reminders from your own domain and automated UK late payment fees, without the platform weight
• You want to start with a 30-day free trial before committing

For the wider picture of how these tools fit together, the credit control software guide profiles every option in this space and explains how to narrow the field. If you’re weighing these against Upflow, our Chaser vs Upflow comparison and Kolleno vs Upflow comparison cover the related pairings.